Susie Ma’s £20 Million Payday reflects her incredible journey from a teenage entrepreneur crafting homemade body scrubs to building Tropic Skincare into a multi-million-pound business. Her story highlights resilience, strategic leadership, and the impact of ethical business practices, making it an inspiration for aspiring entrepreneurs.

From Humble Beginnings to a Skincare Empire
Susie started at just 15, selling homemade body scrubs at Greenwich Market in London. By focusing on natural, high-quality ingredients, she created products that resonated with customers. Her early experience laid the foundation for Tropic Skincare’s future success.
Tip: Start small and focus on quality. Early customer trust can turn a hobby into a thriving business.
Outbound link: Learn more about her early journey on Forbes.
Internal link: Check our article on Top UK Entrepreneurs.
The Turning Point: Media Exposure and Strategic Investment
In 2011, Susie appeared on BBC’s The Apprentice (BBC), impressing Lord Alan Sugar and securing investment in her business. This strategic partnership enabled the company to expand operations and scale production, ultimately leading to Tropic’s remarkable growth.
Strategy: Use media exposure to attract investment and visibility, but maintain a long-term plan for ownership.
Scaling the Business: Leadership, Ambassadors, and Sustainability
After investment, Susie focused on:
- Expanding product lines
- Implementing ethical and sustainable manufacturing
- Building a network of over 20,000 ambassadors
Real-Life Example: Emily, a stay-at-home mother, joined the ambassador program. With dedication, she built a thriving business, earning income while sharing products she loved.
Outbound link: Learn about Tropic’s ambassador model here.
Achieving Financial Milestones: Susie Ma’s £20 Million Payday
In 2023, Susie bought back Lord Sugar’s stake for £200,000, regaining full control of Tropic Skincare. The company’s growth led to a £20 million dividend payout, highlighting her strategic vision and leadership.
H3: Key Strategies Leading to Success
- Focus on quality and sustainability
- Empower others through the ambassador network
- Invest profits wisely for long-term growth
Tip: Long-term strategic decisions often yield bigger returns than short-term gains.
Philanthropy and Social Impact
Susie Ma has committed Tropic Skincare to supporting charitable causes. In 2024, the company donated £615,000, including £296,500 to United World Schools for education in remote communities (Wikipedia).
Strategy: Integrate social responsibility into your business. It strengthens brand reputation and creates positive global impact.
Lessons from Susie Ma’s Journey
- Persistence Pays Off: From market stalls to a multi-million-pound business, consistency mattered.
- Empower Others: Building a community multiplies your impact.
- Sustainability Matters: Ethical practices resonate with today’s customers.
- Strategic Financial Planning: Reinvesting profits and maintaining control are key to long-term growth.
FAQs
Q1: How did Susie Ma start Tropic Skincare?
A1: She began by making body scrubs at home and selling them at local markets, gradually building her brand.
Q2: What role did media exposure play in her success?
A2: Appearing on BBC’s The Apprentice attracted investment and credibility, helping scale the business.
Q3: How does the ambassador program work?
A3: Individuals buy a starter kit and earn commission promoting products, creating flexible income opportunities.
Q4: How does Tropic Skincare support charitable causes?
A4: The company donates a portion of profits to education and health initiatives globally.
Q5: What can entrepreneurs learn from her journey?
A5: Strategic vision, persistence, and ethical leadership can transform a small venture into a global success.
